Privacy Policy

Sodashi Privacy Policy

Sodashi is committed to safeguarding your privacy. We take extensive measures to ensure the utmost security of any information we collect related to you.

By accessing our websites, including www.sodashi.com, www.sodashi.com.au, and www.sodashi.com.uk (collectively referred to as the "Site"), you explicitly consent to the processing of your data in accordance with this Privacy Policy and our Terms of Use.

This Privacy Policy complies with the Privacy Act 1988, including the National Privacy Principles, and incorporates updates in line with the European Union General Data Protection Regulation (GDPR) as of June 2018.

We will promptly notify you of any changes to this Privacy Policy and post these changes on the Site. By continuing to use the Site after such revisions, you acknowledge and accept the terms outlined in this Privacy Policy. If you disagree with this policy, please refrain from using the Site.

For inquiries regarding this Privacy Policy, you may contact Sodashi Pty Ltd through the following channels:

  • Mail: Sodashi Pty Ltd, 126 Stirling Hwy, North Fremantle, WA 6159
  • Email: enquiries@sodashi.com
  • Telephone: +61 893366837

SECTION 1 – WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE?

Sodashi will only gather Personal Information when it is necessary for the performance of its functions or activities. In this context, "collect" refers to acquiring information in circumstances where the individual is identifiable or identified.

We collect and utilize Personal Information primarily to fulfill your product and service orders, and for related purposes including:

  • Billing and account management.
  • Business planning and product development.
  • Providing information about promotions, products, and services of Sodashi and other organizations.

Browsing our site and Cookies

While you can visit our site anonymously, when you browse our store, we automatically receive your computer's internet protocol (IP) address to gather information about your browser and operating system. This information includes:

  • Browser and operating system details.
  • Referring site address.
  • Date and time of your visit.
  • Server's IP address (unique to the machine).
  • Accessed pages.

This data does not personally identify individual users unless they have previously submitted personal information voluntarily. Please refer to our Cookies Policy for more information on how we use cookies.

SECTION 2 – CONSENT

When you provide personal information to complete transactions, verify credit cards, place orders, arrange deliveries, or make returns, you consent to us collecting and using that information solely for the specified purpose.

If we request personal information for secondary purposes like marketing, we will either seek your direct consent or provide an opportunity for you to decline.

2.1 How do I withdraw my consent?

If you change your mind after opting in, you can withdraw your consent for us to contact you or collect further information by:

  • Clicking the "unsubscribe" button in our emails.
  • Contacting us at enquiries@sodashi.com.
  • Calling us at +61 8 9336 6837.

You also have the right to:

  • Request the complete deletion of your personal information.
  • Object to your data processing.
  • Receive your provided data in a machine-readable format and transmit it to another organization.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

As a general rule, we do not sell, trade, or rent your Personal Information to others, except as stated in this Privacy Policy. Information may be shared with related parties, who will use it in compliance with this Privacy Policy. Contracts with third parties include requirements for compliance with Privacy Act Use and Disclosure requirements.

Information may be disclosed to third parties for outsourced functions or as required or permitted by law, including law enforcement agencies, government agencies, courts, or external advisors.

SECTION 4 – SECURITY

We employ reasonable precautions and industry best practices to protect your personal information against inappropriate access, disclosure, loss, misuse, alteration, or destruction.

Sodashi requires employees and contractors to perform their duties in a manner that is consistent with legal responsibilities related to privacy.

Records containing Personal Information are securely stored, with access restricted to authorized personnel. While we use industry-standard Secure Sockets Layer (SSL) encryption during data transmission, no Internet transmission or data storage can be guaranteed as absolutely secure.

Security of Personal Account Details

Sodashi strives to protect your personal information during its transmission. Sodashi's secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including your name and address, so that it cannot be read as the information travels over the Internet. However, while Sodashi maintains high standards in protecting your security, no transmission over the Internet or storage of information on servers connected to the Internet can be guaranteed to be absolutely secure.

Security of Personal Account Details

Sodashi takes reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorized access, destruction, use, modification, or disclosure of data. Sodashi only permits your details to be accessed by authorized personnel.

Privacy Breach Management

A privacy breach occurs when there is a failure to comply with the Privacy Policy. Usually, this will result in an unauthorized disclosure of or unauthorized access to personal information.

Individuals affected by the breach will be notified within 72 hours of the breach being identified unless the breach is unlikely to result in a high risk to your rights and freedom.

SECTION 5 – COOKIES

5.1 What are they and why do we use them?

Cookies are small pieces of information stored by your browser on your computer's hard drive. We use cookies to allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited, to determine the most popular areas of the site, and generally to monitor usage of the site.

Most web browsers automatically accept cookies, though you do not have to. If you wish to disable cookies, you can do so by readjusting your browser settings. Please note that by disabling cookies, you may not be able to register or use all features of the site. Our trusted third-party providers may also use cookies or similar devices to monitor and maintain information about your use of the site and understand your preferences based on previous or current site visits so that we can offer better experiences for you in the future.

For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org and visit our Cookies Policy here.

SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If Sodashi is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us by email at enquiries@sodashi.com or by mail at Sodashi: 126 Stirling Highway, North Fremantle, WA, 6159, Australia.